The People at Work solution
PaW is about effectively managing work resources in space and time. Work requirements are entered into the system (with attributes such as type of request, required time and date for realisation, locality (address), requisite skills, time needed for completion, etc.), and the available human resources are lined up opposite (skill set, distribution of resources around localities, defined attendance, etc.).
The core of the system is a planner module that assigns/plans work, i.e. work requests, to individual human resources on the basis of a cost model. The cost model takes a range of criteria into account – the cost of travelling between the localities of individual work requests, request priority, the duration of individual requests, the efficiency of individual work resources, etc. The planned/assigned work is made accessible to the workforce in the form of daily plans entered into employees’ mobile devices (a mobile application for Android) and individual work requests are processed in situ during the course of a day. Employees can also communicate with PaW via a standard web client and have support for the comprehensive processing of requests at all times.